The best advice is to locate and visit assisted living communities before a crisis. Meeting the staff, residents and often family members is one of the best ways to learn about the community. Every assisted living community is unique, but there are common questions to ask yourself and the community before, during, and after a visit. Environment: As you arrive at the community, do you like its location and outward appearance? Do you receive a warm greeting from staff welcoming you to the community? Physical Features: Is the community well-designed for your needs? Is the floor plan easy to follow? Are doorways, hallways, and rooms accommodating to wheelchairs and walkers? Needs Assessments, Residency Agreements, Costs & Finances: Is a consumer disclosure form available that discloses personal care and supportive services, all fees, as well as move-in and move-out provisions? Is a residency agreement available for review before move-in? Medication & Health Care: Does the community have specific policies regarding storage of medication, assistance with medications, training and supervision of staff, and record keeping? Services & Amenities: Can the community provide a list of care services available? Is there a nurse on staff? Is staff available to provide 24-hour assistance with activities of daily living if needed? Social & Recreational Activities: Is there evidence of organized activities, such as a posted daily schedule, events in progress, reading materials, visitors, etc.? Dining Services: Do dining room menus vary from day to day and meal to meal? Does the community provide three nutritionally balanced meals a day, seven days a week?
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