Effective Date: January 1, 2026
Last Updated: June 10, 2026
Welcome to Senior One Source (“we,” “us,” “our,” or the “Company”). These Terms of Service (“Terms”) govern your access to and use of our website located at https://senioronesource.net (the “Website” or “Platform”) and the senior living advisory and referral services we provide (the “Services”).
Please read these Terms carefully before using our Website or submitting any information through our contact forms. By accessing the Website, filling out a form, or utilizing our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Website or submit your information.
1. DESCRIPTION OF SERVICES
Senior One Source provides professional senior living advisory and placement referral services. We assist older adults and their families in identifying, evaluating, and connecting with independent living, assisted living, memory care, and other long-term care housing options.
- No Cost to Families: Our advisory services are typically provided at no cost to the seniors or their families. We are compensated through referral fees paid by the senior living communities or care providers when a successful placement occurs.
- Independent Choice: We provide options and recommendations based on the information you share with us, but the final choice of any senior living community, housing, or care provider rests solely with you and your family.
2. NOT MEDICAL, LEGAL, OR CLINICAL ADVICE
Senior One Source is a referral and advisory service.
- No Medical Services: We do not provide medical diagnosis, clinical treatment, medical care, or formal legal/financial planning advice.
- Information Purpose Only: Any information, content, or general care assessments provided on our Website or during consultations with our agents are for informational and educational purposes only. They do not replace professional medical advice from a qualified healthcare provider, physician, or legal counsel. Always consult a medical professional regarding changes in care needs or health status.
3. USER SUBMISSIONS & FORM FILLS
Our Website allows you to submit inquiries via online forms requesting assistance. To match you with the appropriate care options, we collect basic details including your Full Name, Phone Number, Email Address, and a brief summary of your or your loved one’s specific senior care needs.
By submitting a form on our Website, you agree to the following:
- Accuracy: You will provide accurate, current, and complete information.
- Authority: You represent that you have the legal authority to submit this information and seek housing options on behalf of yourself or the senior family member you represent.
- Consent to Contact: You explicitly authorize Senior One Source and its registered referral agents to contact you via the email address or phone number provided (including via phone calls or SMS text messages if opted-in) to discuss your inquiry.
- Sensitive Nature of Information: You acknowledge that senior care needs can involve personal and health-related details. We treat this data with strict confidentiality in accordance with our Privacy Policy, but you acknowledge that standard internet form submissions are not inherently fully encrypted medical records (such as a formal HIPAA patient portal).
4. INTELLECTUAL PROPERTY RIGHTS
All content on this Website—including text, graphics, logos, icons, images, digital downloads, and software—is the property of Senior One Source or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws. You may view and print portions of this site solely for your personal, non-commercial use in researching senior care options.
5. PROHIBITED USES
You agree not to use the Website to:
- Submit false, misleading, or fraudulent information.
- Impersonate any person or entity, or falsely state your affiliation with a senior or family.
- Harvest or collect contact information of senior communities or other users from our site for commercial marketing purposes.
- Interfere with or disrupt the operation of the Website, including transmitting viruses, malware, or overloading our servers.
6. LIMITATION OF LIABILITY & DISCLAIMER OF WARRANTIES
- “As-Is” Basis: The Website and its contents are provided on an “as-is” and “as-available” basis without warranties of any kind, either express or implied.
- Third-Party Providers: Senior One Source does not own, manage, or operate any of the senior living communities, assisted living facilities, or care providers we recommend. We do not guarantee the quality, safety, regulatory compliance, or licensing status of any third-party facility.
- Limitation: To the fullest extent permitted by law, Senior One Source, its officers, employees, and agents shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your choice to move into a recommended community, your use of the Website, or any actions or omissions of the senior living facilities we introduce to you. It is your responsibility to tour, interview, and independently vet any facility prior to signing a residency agreement.
7. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Senior One Source, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms, your misuse of the Website, or your infringement of any third-party rights.
8. COMPLIANCE WITH STATE LAWS (OREGON & ARIZONA)
Senior One Source operates in compliance with state-specific regulations governing Senior Living Referral Agencies. If you are seeking care within the State of Oregon, our services comply with the Oregon Department of Human Services (DHS) Long-Term Care Referral Agent requirements, which grant you the right to cancel our referral services at any time upon written notice.
9. GOVERNING LAW
These Terms shall be governed by, construed, and enforced in accordance with the laws of the State of Oregon, without regard to its conflict of law principles. Any legal action arising out of these Terms or your use of the Services shall be filed exclusively in the state or federal courts located in Oregon.
10. CHANGES TO THESE TERMS
We reserve the right to modify or update these Terms of Service at any time without prior notice. The “Last Updated” date at the top of this page will indicate when changes have been made. Your continued use of the Website after any modifications signifies your acceptance of the updated Terms.
11. CONTACT US
If you have any questions, concerns, or legal inquiries regarding these Terms of Service, please contact us at:
- Website: https://senioronesource.net
- Email: info@senioronesource.net
- Primary Phone (Portland/Salem): 503-420-9011
- Southern Oregon Phone: 541-414-4264
- Central Oregon Phone: 541-241-6661